Frequently Asked Questions

Instant access to the member area with all 4 video modules, the full prompt library (200+ prompts), ATS-optimised resume templates, Notion and Google Sheets automation templates, and all future updates. Accelerator and Executive plans additionally include live sessions, personal reviews and community access as described on the pricing page.

No. The system is built for non-technical professionals. If you can write an email, you can follow every workflow. Each module starts from zero and explains everything step by step.

Our prompts and workflows are tool-agnostic and work with all major AI assistants, including their free tiers. You do not need to buy any additional subscriptions to complete the program, though we point out where paid tiers save time.

Yes — the core system (job search, resume, interviews) is role-agnostic. Module 4 ("Excel at Work") includes profession-specific prompt packs for marketing, HR, finance, sales, operations and more. If your profession isn't covered yet, request it — we ship new packs regularly.

Yes. Resume templates follow European conventions (including CV formats accepted across the EU and UK), and examples cover European companies and salary negotiation norms. The content is in English.

Lifetime access for a one-time payment. This includes all future updates to modules, prompts and templates at no extra cost. "Lifetime" means the lifetime of the product — see the Terms of Service for details.

The core video content is about 6–8 hours. Most customers work through it in 2–3 weeks alongside a full-time job. It's a system, not a lecture course — you apply each module to your real job search as you go.

All major credit and debit cards, PayPal, Apple Pay and Google Pay. Payments are processed by Zenthoryx over an encrypted connection; we never see or store your card details.

Prices shown include VAT where applicable. The exact VAT amount for your country is displayed at checkout and on your invoice.

Yes. A VAT invoice is generated automatically after purchase. Many customers successfully expense the system through their company's learning & development budget — we can provide a course description on request.

We offer a 14-day money-back guarantee. If the system isn't for you, email us within 14 days of purchase and we'll refund you in full — no questionnaires, no hoops. See the Terms of Service for the formal policy.

Yes. You can upgrade from Core to Accelerator or Executive at any time and pay only the difference. Email us and we'll set it up within one business day.

Group sessions run twice a month, on the first and third Thursday at 17:00 CET. All sessions are recorded, so you can catch up if you miss one. Executive 1-on-1 sessions are scheduled individually at a time that suits you.

You submit your current CV and profile link through the member area. Within 5 business days you receive a recorded video review with specific, prioritised fixes — not a generic checklist.

All customers get email support at help@moonswich.com. Accelerator and Executive customers also get access to the private community, where the team answers daily. Executive customers get priority responses within 24 hours for 12 months.

No, and you should be sceptical of anyone who does. We provide tools, systems and feedback that measurably speed up and improve your applications — the outcome also depends on your market, experience and effort. What we do guarantee is the 14-day refund if the system doesn't meet your expectations.

The opposite — if you use it right, which is exactly what the system teaches. Our workflows use AI to tailor each application to the specific vacancy and to amplify your experience, not replace it. Generic applications come from lazy prompting; Module 2 exists to prevent that.